As stated in Apple Events Scripting.pdf we should reach an AppleScript support by e-mail. But the message I've just sent generated a Mail Delivery System error. Is it possible to reach any AppleScript support since some sensitive scripts of mines are broken in ML?
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Script Support?
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No Print-Separations option?!?! - Quark 10
Surly this must be a mistake?
How can they just do away with the 'print separations' feature??
As a printer (and there is lots of us that use quark in the print industry) I'm absolutly stunned that they've binned off this.
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Help!!! Quark Xpress 7 won't open at all!!!
I'm working on a PC with Windows 7. Quark was working fine yesterday but today it won't open at all. Please help!!!
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QuarkXPress 9.5.4 Now Available
QuarkXPress 9.5.4 - the first version to support Mac OS X 10.9 (Mavericks) - is now available through Quark Update as well as from the Quark Web site. There are some minor bug fixes too, which means 9.5.4 is also available for Windows.
If you are a Mac OS 10.5 (Leopard) user, please DO NOT install this update as it only supports Snow Leopard, Lion, Mountain Lion and Mavericks. Continue to use the previous 9.5.3.1 release.
Gavin
If you are a Mac OS 10.5 (Leopard) user, please DO NOT install this update as it only supports Snow Leopard, Lion, Mountain Lion and Mavericks. Continue to use the previous 9.5.3.1 release.
Gavin
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Validation Code Error Quark 9.5.4
Was very excited to see you'd released 9.5.4....downloaded and am receiving a Validation Code Error when going through the Setup Assistant....The validation code auto populates so not sure where to get a different one.
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Quark 9.5.4 Import Pictures not defaulting to previous location
First thanks for releasing this...opening up the 80 page document I was working on in 10 (extraordinarily slow with lots of "quits" and restarts to get "undo" to work properly, accidentally moving boxes etc...( was like meeting an old friend.
One quirk...in 9.5.4, I'm importing multiple pictures to different picture boxes on a page. All the pics are in the same folder. Typically in any OSX app including the previous version of Quark 9 and the current version of Quark 10) when you go to import a picture it shows you the last directory you had just imported a picture from. Makes sense...but now in Quark 9.5.4, after importing the first picture, when I go to import the second it places me in the main Documents folder and I need to navigate back to where the other pictures are.
Specifically when I click Command E to import I'm shown the intended/previous for a fraction of a second and then it jumps to the Documents folder.
Would be lovely if this was not happening as it adds a lot of unnecessary navigation time to get back to the right folder when importing multiple pictures.
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Issue opening files after 9.5.4 update
Longtime Quark user but recently not frequent user. I have a Book with chapters originally created in QXP7.0 but carefully updated for 9.0. Last worked on chapters in 9.5.3 - no problems. Update to 9.5.4. this morning and loading chapters through book palette of directly double clicking in folder causes the "Loading... dialog" to stall after the Use Xpress Prefs or Keep Doc dialogue.
Tried obvious things like not using font auto-activation and disabling Default folder - problem seems to come when QXP looks for image files as pages ands style palettes get populated before the stall. QXP doesn't hang but only the Quark menu is active - I can Quit but nothing else.
Book and chapters in machine Hard drive - images all on internal secondary HD or on mounted HDs.
Any suggestions gratefully received.
PS. I've tried adding aliases in the document folder to no avail.
Thanks David
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"Unable to connect to the internet"
I've been trying to upload my latest changes to an app for three days. I keep getting the "Unable to connect to the internet" message. My internet connection is working fine, so it must be at the Quark end. Anybody been able to solve this problem?
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News about QuarkXPress 9 on Mavericks
Hi all,
good news, we made a breakthrough in our analysis on how to support QuarkXPress 9 on OS X Mavericks.
We are now positive that we can support QuarkXPress 9 under Mavericks in an update that we will provide free of charge to all users of QuarkXPress 9. This will apply to both license types, activation based licenses as well as site licenses using QLA.
We expect to be able to release this update before the end of November. Until then please stay with your current version of OS X. Once we'll have a more definite date we'll let you know immediately.
Thanks
Matthias
Update: We just found out that by applying the fix we will not be able to support Leopard anymore. So the update for QuarkXPress 9 that supports Mavericks will require at least Snow Leopard. Of course Lion and Mountain Lion will work too.
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Expandable PPD Manager / Profile Manager Windows
It has frustrated me since Quark 4 that Quark have never addressed (even in Quark 9 and Quark 10) the simple Mac user interface issue of an expandable window for both the PPD Manager and Profile Manager Windows.
In PPD Manager, you can see a maximum of 6 printer descriptions. There are obviously HUNDREDS in the list and it takes forever to scroll down through multiple sets of 6 to delete the ones we don't need.
In Profile Manager, the window is slightly bigger and allows for nearly 8 profiles from your ColorSync. Takes a while to scroll through to find which one you're after as well.
I usually had to go and dig into the relevant system folders to remove al the extraneous options above and update that way, but it's a pain.
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Defensive upgrading
Trying to stay in business when operating systems and software are being upgraded around us can be problematic, as we've seen with the introduction of Mavericks and/or Quark 10.
With OS upgrades, it's possible to clone your boot drive, upgrade the OS on the clone and then see if everything works. It's even possible to stay ahead of the curve by joining the Apple Developer program and trying the pre-release operating systems on the clone.
A Quark "test drive" of a new version can also be run on the clone to test features and OS compatibility.
However, Quark has encouraged early adoption (i.e., purchase) of the new version by offering special, limited time pricing that's hard to resist. Of course, taking advantage of that doesn't mean forsaking earlier versions for production purposes while you test the new version, especially when the new version isn't backwards compatible with the old version. It does, however, mean purchasing and installing the new version before there's much of an opportunity to see what problems others are having, and using up a license in the process.
But there's a potential problem when testing compatibility with new OS versions. Having installed the new version of Quark, it would be carried over to the new partition as part of the cloning process, but what does running it on the cloned partition mean in terms of licensing? It's my understanding that a single-user license of QuarkXPress allows you to install the software on two computers for non-concurrent usage. It would seem that installing on a work partition and then cloning to a test partition in the same computer would need only one of the two licenses since a) it's the same computer and b) only one partition at a time can be booted from. If that's the case, then the testing of both OS and Quark versions in any combination can be accomplished on an ongoing basis.
But does it work that way in practice? Even Quark 10 updates done from within the program have gone through the serial number/authorization code process before Quark can be used and it's not at all clear if that, done on the clone, would use up the second license.
I remember a comment that "you only need to reactivate if XPress detects a change of hard drive, network card or logicboard. Restoring to the same hardware setup won't trigger activation." A clone to a different HD running on the same computer (e.g., another bay in a Mac Pro or a connected external) would appear to trigger reactivation. What, if anything, would that do to the license for Quark on the work drive? And is there still a second license available for installation on a laptop?
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damaged preferences file
I have Quark 6.5
When I tried to open a project I'm working on this morning,
I got a message box that said:
"The application preferences file is damaged.
Please remove it and relaunch QuarkXpress."
I don't know what this means, or what to do.
I do need to resume working as soon as possible,
I'm a graphic designer by trade.
Should I trash the whole application
and try re-installing it?
Can anyone help me. Thanks a lot.
When I tried to open a project I'm working on this morning,
I got a message box that said:
"The application preferences file is damaged.
Please remove it and relaunch QuarkXpress."
I don't know what this means, or what to do.
I do need to resume working as soon as possible,
I'm a graphic designer by trade.
Should I trash the whole application
and try re-installing it?
Can anyone help me. Thanks a lot.
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QuarkXpress 10.0.1 Grayscale Images
Has anyone the same Problems?
If I create a new Grayscale-Image in Photoshop (just tried a gradient from white to black) and save it as a jpg. Throw this image into QuarkXpress 10.0.1 and create a PDF/X-1a:2001.
Now I open the created PDF with Adobe Acrobat Pro and check the color values. I'm getting values in any color separation (CMYK) and not the normal grayscale image only on the K.
With this issue alone QuarkXpress 10.0.1 is for me unusable because my work depends heavy on grayscale images.
Everything is getting more worse, if you write text on the dark part of that image with drop shadow or work with transparency …..
Also I have Problems with opening QuarkXpress 8 files in QuarkXpress 10. Most of the images are not placed properly.
I slowly regret, that I bought an upgrade from 8 to 10 without the option "buy 9 get 10 free". I really thought I wouldn't need it… :) :) :D
So I'm now stuck with version 8 and OS X 10.8.5
Is there any way to get a Validation Code for Version 9 if you own QuarkXpress 8 and 10 without having to buy it separately… :)
Sorry for my bad English… ;)
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Things I cannot do with Quark and Mavericks
My work machine is still on OS 10.8.5, so that I can still run Quark 8.5.1.
On my home machine, with Mavericks installed, I have installed all the latest patches (9.5.4 and 10.0.1).
For Quark 9, the program quits on launch.
For Quark 10, the program hangs on launch, requiring a force-quit. Furthermore, the Quark "crash reporter" also hangs, also requiring a force-quit.
I purchased Quark 9 in August. Today I decided to get support for either 9 or 10, so I try to log on to support. "Your login information is incorrect." OK, I have my Quark Customer number ... it takes me through the account process, and I confirm my password. Try logging in for support again: "Your login information is incorrect."
So I'm resorting to this forum. I have installed, patched and reinstalled 10, installed and patched 9 -- NONE OF THESE INSTALLS START and THE PROCESS FOR GETTING SUPPORT DOESN'T WORK.
--paid Quark user since Quark 4
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Quark 9.5.3.1, Windows 7, 64-bit crashes when saving
We are having a problem saving Quark 9 files on our Windows 7, 64-bit computers while connected to our company's network, even when saving to our own C Drives. Quark works fine and saves fine when we are not connected. When our company gives us full administrative rights, we are able to save. However, this is not a viable solution since we are users and not administrators.
When we try to save a file, we get the following message: "QuarkXpress 9.5.3.1r0 has stopped working. A problem caused the program to stop working correctly. Please close the program."
While working with our IT department, we isolated the following error:
Description:
Faulting application name: QuarkXPress.exe, version: 9.5.3.1, time stamp: 0x5232bce2
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0xc0000417
Fault offset: 0x00030a59
Faulting process id: 0x1f1c
Faulting application start time: 0x01cee48d611e586b
Faulting application path: C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe
Faulting module path: C:\windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
Report Id: ea3b7cf5-5080-11e3-aeb6-d4bed95a0289
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-11-18T18:40:37.000000000Z" />
<EventRecordID>9708</EventRecordID>
<Channel>Application</Channel>
<Computer>F05R5W-GC33WV1.ent.ds.gsa.gov</Computer>
<Security />
</System>
<EventData>
<Data>QuarkXPress.exe</Data>
<Data>9.5.3.1</Data>
<Data>5232bce2</Data>
<Data>MSVCR90.dll</Data>
<Data>9.0.30729.6161</Data>
<Data>4dace5b9</Data>
<Data>c0000417</Data>
<Data>00030a59</Data>
<Data>1f1c</Data>
<Data>01cee48d611e586b</Data>
<Data>C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe</Data>
<Data>C:\windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll</Data>
<Data>ea3b7cf5-5080-11e3-aeb6-d4bed95a0289</Data>
</EventData>
</Event>
Does anyone have any suggestions for how to resolve our issue aside from staying off the network or applying full administrative rights?
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10.0.1 image quality
I know that Quark invested time, effort and expense to the new graphics rendering in version 10. I appreciate that.
In the screen shots below, one is in version 9, the other in version 10. I am using the Windows version (on Windows 8.1, 64-bit). Even with the color quality issues as demonstrated below, I could live with this difference. I could even live with the difference in the display quality difference. The difference in moving about with high-res images is harder to accept—though 10 is improving with its updates and hopefully will at least achieve performance on par with version 9.
But at the moment I feel like the new rendering is a step backwards.I belive the display color is more accurate in v9. I believe the display quality is better in v9. The screen shots below are at a zoom level of 350% and version 9 is set to Full Resolution. But even with version 9 set to Low Resolution, at zoom levels 275% and below, the image quality is a non-issue.
In version 9, even with every image set to Full Resolution, the speed of editing and moving around is far greater than in version 10. I have faith version 10 will get better in these areas as updates are issued. I just hope it is sooner than later.
Mike
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Opinions on the 9.5.4 update?
Would like to know how users are finding the 9.5.4 update?
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QuarkXPress on OS X Mavericks
Hi all,
as you all know, yesterday Apple has announced the next version of OS X, OS X Mavericks, to ship in fall.
We're not anticipating a large effort to support QuarkXPress 10 running on OS X Mavericks and expect support within 90 days of the new OS's availability.
As we've done a lot of work modernising QuarkXPress 10 inside and out, this will enable us to more immediately take advantage of new Mac OS X features.
It's a little early to talk specifics but as an example it's likely we'll get to leverage the multi-display support through our new full screen functionality and our ePub export will be certified for iBooks on OS X.
Whether QuarkXPress 9 will support OS X Mavericks is currently unknown, the good news are that if you upgrade today to QuarkXPress 9 you will get QuarkXPress 10 for free.
Please see also here: http://forums.quark.com/p/21811/88027.aspx#88027
And of course QuarkXPress 10 will also run on Lion and Mountain Lion.
Regards
Matthias
EDIT: Please note that the offer I was referring to ("Buy 9 Get 10 for free") and which was valid at the time of posting, has now ended.
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Outline text in quark PDF
Anyone knowing if its possible to automatically outline text when exporting to PDF in QxP 10 (10.0.1)?
It looks like it's a feature in QxP10 if you read this article...
http://www.quark.com/en/About_Quark/Press/PressDetail.aspx?ncid=1908
Here are a snippet of the text (see the last line):
Some of the key issues addressed in QuarkXPress 10.0.1 include:
Mavericks compatibility including improved support for working across multiple monitors
Support for Windows 8.1
Improved layout performance, particularly when working with high resolution images*
Text input performance
Range of output issues related to PDFs with Native Transparency including correctly outputting feathering and glow effects, drop shadows, bevels and gradients
On screen rendering and PDF output for outlined text
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Trouble when saving files and Edit Reflow Table of Contents
Dear Sirs i'm using Quark 9.3 on Mac OS X 10.6.8 and i'm having the following issue, I define a document for print (a box of txt for example) or if a open a previous saved document and when i try to save the documents always popup the window "Edit Reflow Table of Contents for Reflow_Layout 1" its annoying, how can i disable the window? I mean for not the window appears every time a same the documents. Try to find some help at forums but could not find information, i find "kill the reflow" but not how to disable the showing of the window.
Thanks in advance.
Gastão Travado
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