Hi. We recently bought an APP Studio Factory Single Publication license to publish an App which is associated to App Studio Issue License Pack-1 Issue Pack.
As a consequence of some problems/mulfunctioning of the AVE publishing portal we were not able to use this license and had to buy a second one to complete the procedure.
We would like to you if it is possibile to unlock license not used in order to use it in the future
Thanks
Marco
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