This crashes on start, unable to figure out what the cause is, I have uninstalled, deleted the quark folders from the app profiles, reinstalled quicktime.
ErrorReporting Version 7.0
Origin: QuarkXPress.exe
********************************************************************************
22 March 2012 16:37:19
Using dbghelp.dll version 4.0.5.0
QuarkXPress.exe caused an Files (x86)\Quark\QuarkXPress 9\Symbols\xnt;symsrv*symsrv.dll*c:\cache*http://msdl.microsoft.com/download/symbols; in module
KERNELBASE.dll
at 0023:7657B9BC<SymGetSymFromAddr failed with 487>
EAX=0018F000 EBX=E0434F4D ECX=00000001 EDX=00000000 ESI=0018F088
EDI=003569C8 EBP=0018F050 ESP=0018F000 EIP=7657B9BC FLG=00200216
CS=0023 DS=002B SS=002B ES=002B FS=0053 GS=002B
(01) 0023:000000007657B9BC (0xFFFFFFFFE0434F4D 0x0000000000000001 0x0000000000000001 0x000000000018F088) C:\Windows\syswow64\KERNELBASE.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(02) 0023:000000006919F7EC (0x0000000010661584 0x0000000000000001 0x0000000000000000 0xFFFFFFFFC0B2E2F1) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(03) 0023:00000000691A26EA (0x00000000690E225C 0x000000006915A07A 0x000000000018F290 0x00000000690F88F9) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(04) 0023:00000000690E1B4C (0x000000006915A07A 0x000000000018F290 0x00000000690F88F9 0x000000000018F310) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(05) 0023:00000000690E225C (0x000000000018F310 0x0000000000000000 0x000000000018F2E0 0x0000000000000000) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(06) 0023:00000000690F88F9 (0x000000000018F310 0x0000000000000000 0x000000000018F2E0 0x0000000000000000) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(07) 0023:000000006918E432 (0x000000002DA60128 0x000000000018F310 0x0000000000000000 0x0000000000000000) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(08) 0023:000000006918E5EA (0x00000000003569C8 0x000000000018F4C4 0x000000000B9A1B80 0x0000000012320058) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(09) 0023:000000006918E70E (0x000000000018F594 0x000000002C4C0DC8 0x000000000018F594 0x000000000018F538) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(10) 0023:000000002DA02CEE (0x0000000000000001 0x000000000F692A9F 0x0000000000000001 0x0000000000000000) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen\WSMediator.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(11) 0023:000000002DA02CEE (0x0000000000000001 0x0000000000000000 0x000000002C4C0DED 0x000000000F694265) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen\WSMediator.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(12) 0023:000000000F692A9F (0x000000002C4C0DDC 0x000000000018F594 0x0000000000000000 0x000000000018F8FC) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen.xnt, SymGetSymFromAddr failed with 487 , <nosymbols>()
(13) 0023:000000000F694265 (0x000000000018F594 0x000000002C4C0DED 0x0000000000000000 0xFFFFFFFFF520F538) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen.xnt, SymGetSymFromAddr failed with 487 , <nosymbols>()
(14) 0023:000000000106421C (0x000000000018F594 0x0000000000000000 0x0000000000000000 0x000000000018F90C) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, xtCallBackDeInit()+00000380 byte(s)
(15) 0023:000000000106498D (0xFFFFFFFFFFFFFF00 0x0000000000000005 0x000000000018F594 0x0000000000000000) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, xtcallback()+00000557 byte(s)
(16) 0023:0000000000942038 (0x000000000018FEA0 0x00000000761B89EE 0x0000000000000000 0x000000000018F698) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, SetupXTLanguages()+00000088 byte(s)
(17) 0023:0000000000872621 (0x0000000000000000 0x0000000000000000 0x0000000000400000 0x000000000018FEF8) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, initialize()+00010657 byte(s)
(18) 0023:000000000041A17B (0x00000000014E8E04 0x0000000000282B55 0x0000000000000000 0x00000000003A0043) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, XPressInitialize()+00002363 byte(s)
(19) 0023:0000000000403B1D (0x0000000000400000 0x0000000000000000 0x0000000000282B55 0x0000000000000001) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, WinMain()+00001277 byte(s)
(20) 0023:000000000108C3F1 (0x000000007EFDE000 0x000000000018FFD4 0x0000000077569EF2 0x000000007EFDE000) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, __RTtypeid()+00000401 byte(s)
(21) 0023:0000000075CA339A (0x000000007EFDE000 0x0000000077617EB5 0x0000000000000000 0x0000000000000000) C:\Windows\syswow64\kernel32.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(22) 0023:0000000077569EF2 (0x000000000108C571 0x000000007EFDE000 0x0000000000000000 0x0000000000000000) C:\Windows\SysWOW64\ntdll.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(23) 0023:0000000077569EC5 (0x000000000108C571 0x000000007EFDE000 0x0000000000000000 0x0000000078746341) C:\Windows\SysWOW64\ntdll.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
Operating System: Microsoft Windows NT Unknown Edition Professional version Service Pack 1 (Build 7601)
Hardware information:
Number of Processors: 4
Processor Type: Pentium II Model 42 Stepping 7
Keyboard Layout: U (K)
User Language: English (UK)
System Language: English (UK)
Regional Settings: Country: United Kingdom Language: English
Current User: hiddenfromforum
Current Machine: hiddenfromforum
Approximately 30 percent of memory is in use.
There are 4194303 total Kbytes of physical memory.
There are 4194303 free Kbytes of physical memory.
There are 4194303 total Kbytes of paging file.
There are 4194303 free Kbytes of paging file.
There are 1fff80 total Kbytes of virtual memory.
There are ea27c free Kbytes of virtual memory.
QuarkXPress version: 9200000
FileVersion: 9.2.0.0r0
Build Number: 12085
Language: British
XTensions loaded:
(Setup OK, 900) Lang_U.K. English.dll unknown
(Setup OK, 900) Lang_U.K. English.dll unknown
(Setup OK, 900) Lang_U.K. English.dll unknown
(Setup OK, 900) Lang_U.K. English.dll unknown
(Setup OK, 900) Lang_U.K. English.dll unknown
(Setup OK, 900) Lang_U.K. English.dll unknown
(Setup OK, 900) Lang_U.K. English.dll unknown
Required(Setup OK, 200) Quark CMS UI 9.2.0.0 Release (9)
Required(Setup OK, 200) Quark CMS 9.2.0.0 Release (9)
Required(Setup OK, 200) Cool Blends 9.2.0.0 Release (9)
Required(Setup OK, 100) EPS Filter UI 9.2.0.0 Release (9)
Required(Setup OK, 100) EPS Filter 9.2.0.0 Release (9)
Required(Setup OK, 200) Flattening 9.2.0.0 Release (9)
Required(Setup OK, 200) FlatteningUI 9.2.0.0 Release (9)
Required(Setup OK, 200) GIF Filter 9.2.0.0 Release (9)
Required(Setup OK, 200) HTML Export 9.2.0.0 Release (9)
Required(Setup OK, 200) Hyperlinks 9.2.0.0 Release (9)
Required(Setup OK, 200) HyperlinksUI 9.2.0.0 Release (9)
Required(Setup OK, 200) Job Jacket 9.2.0.0 Release (9)
Required(Setup OK, 200) Job JacketUI 9.2.0.0 Release (9)
Required(Setup OK, 200) JPEG Filter UI 9.2.0.0 Release (9)
Required(Setup OK, 200) JPEG Filter 9.2.0.0 Release (9)
Required(Setup OK, 200) Layers 9.2.0.0 Release (9)
Required(Setup OK, 200) LayersUI 9.2.0.0 Release (9)
Required(Setup OK, 200) Placeholders 9.2.0.0 Release (9)
Required(Setup OK, 200) PlaceholdersUI 9.2.0.0 Release (9)
Required(Setup OK, 200) SpellChecker 9.2.0.0 Release (9)
Required(Setup OK, 200) TableUI 9.2.0.0 Release (9)
Required(Setup OK, 200) Table 9.2.0.0 Release (9)
Required(Setup OK, 200) Web tools 9.2.0.0 Release (9)
Required(Setup OK, 200) XTextFilter 9.2.0.0 Release (9)
Enabled (Setup OK, 200) AppStudioCore 9.1.2.0 Release (9)
Enabled (Setup OK, 200) AppStudioDesigner 9.2.0.0 Release (9)
Enabled (Setup OK, 200) AppStudioDesignerUI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) AppStudioUI 9.1.2.0 Release (9)
Enabled (Setup OK, 200) Auto Update 9.2.0.0 Release (9)
Enabled (Setup OK, 200) AVEOutPutStyleCore 9.1.2.0 Release (9)
Enabled (Setup OK, 200) AVEOutPutStyleUI 9.1.2.0 Release (9)
Enabled (Setup OK, 200) Callout 9.2.0.0 Release (9)
Enabled (Setup OK, 200) CalloutUI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Cloner 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Composition Zone 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Composition Zone UI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) CopyDeskArticle 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Custom Bleeds 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Custom BleedsUI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Dejavu 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Design Grid UI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Design Grid 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Digital Publishing 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Digital Publishing UI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Hyphenation Dieckmann 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Drop Shadow UI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Drop Shadow 9.2.0.0 Release (9)
Enabled (Setup OK, 200) EAText UI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) EAText 9.2.0.0 Release (9)
Enabled (Setup OK, 200) EditOriginal 9.2.0.0 Release (9)
Enabled (Setup OK, 200) ePublication 9.2.0.0 Release (9)
Enabled (Setup OK, 200) ePublicationUI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) ErrorReporting 9.2.0.0 Release (9)
Enabled (Setup OK, 200) ErrorReportingUI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) FilterUI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Full Resolution Preview 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Full Resolution Preview UI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) FullScreenViewXT 9.2.0.0 Release (9)
Enabled (Setup OK, 200) GlyphPalette 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Guide Manager Pro 9.2.0.0 Release (9)
Enabled (Setup OK, 200) HTML Text Import 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Hyph_CNS_1 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Hyph_CNS_2 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Hyph_CNS_3 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Ichitaro Import 9.2.0.0 Release (9)
Enabled (Setup OK, 200) ImageGrid 9.2.0.0 Release (9)
Enabled (Setup OK, 200) ImageMap 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Index 9.2.0.0 Release (9)
Enabled (Setup OK, 200) InteractiveDesigner 9.2.0.0 Release (9)
Enabled (Setup OK, 200) InteractiveDesignerUI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Item FindChange 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Item Styles 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Jabberwocky 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Kern-Track Editor 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Linkster 9.2.0.0 Release (9)
Enabled (Setup OK, 200) ModifierCore 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Mojigumi 9.2.0.0 Release (9)
Enabled (Setup OK, 200) MojigumiUI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) OPI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) PDF Filter UI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) PDF Filter 9.2.0.0 Release (9)
Enabled (Setup OK, 200) PNG Filter 9.2.0.0 Release (9)
Enabled (Setup OK, 200) PSD Filter UI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) PSD Filter 9.2.0.0 Release (9)
Enabled (Setup OK, 200) RTF Filter 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Scale 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Scissors 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Shape of Things 9.2.0.0 Release (9)
Enabled (Setup OK, 200) ShapeMaker 9.2.0.0 Release (9)
Enabled (Setup OK, 200) SpecialLineBreak 9.2.0.0 Release (9)
Enabled (Setup OK, 200) SpecialLineBreakUI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Super Step and Repeat 9.2.0.0 Release (9)
Enabled (Setup OK, 200) SWF Filter 9.2.0.0 Release (9)
Enabled (Setup OK, 200) SWF FilterUI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) SWF Toolkit 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Table Import 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Type Tricks 9.2.0.0 Release (9)
Enabled (Setup OK, 200) ViewSets 9.2.0.0 Release (9)
Enabled (Setup OK, 200) ViewSetsUI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Vista UI 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Vista 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Welcome Screen 9.2.0.0 Release (9)
Enabled (Setup OK, 200) Word 6-2000 Filter 9.2.0.0 Release (9)
Enabled (Setup OK, 200) WordPerfect Filter 9.2.0.0 Release (9)
Enabled (Setup OK, 200) XML Import 9.2.0.0 Release (9)
Enabled (Setup OK, 200) XPress Tags Filter 9.2.0.0 Release (9)
Enabled (Setup OK, 200) XSLT Export 9.2.0.0 Release (9)
Open Documents:
User Supplied Info: