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Quark 9 crashing on Mac 10.9.1 now I'm forced to upgrade

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I purchased quark 9 for my son, a school student, about a year ago. All was working fine on his Mac until very recently. Now the program has started crashing continually. I rang Quark sales kin the UK and was told that Quark 9 is not compatible with his Mac (10.9.1) and that my son would have to upgrade at a cost of £125. We've now lost all trust in Quark. The program was working fine on his Mac and he always updates both the Mac and Quark regularly. We will have to upgrade so that he will be able to finish his studies however it will be the last time I purchase a Quark product.

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