Ok, we have done all the standard issue things.. delete the preferneces folder.. turn off all fonts.. remove xtension folder.. and yet it spins on the quark 9.5 splash screen and crashes.. windows 7 pro .. 64-bit edition.. has been working fine for a year prior to this..
also tried loggin in as a different user..
portion of error log in roaming.,.
(0000004772,0000004620) 2012/12/12 09:38:03.334 ERROR: graphics->Restore error = 2 File(.\src\Common\XDraw.cpp) Line(1016) Function(enum XG::XDrawErrorCode __thiscall XG::XDrawScreen::RestoreGraphicState(void))
(0000004772,0000004620) 2012/12/12 09:38:03.334 ERROR: graphics->Restore error = 2 File(.\src\Common\XDraw.cpp) Line(1016) Function(enum XG::XDrawErrorCode __thiscall XG::XDrawScreen::RestoreGraphicState(void))
(0000004772,0000004620) 2012/12/12 09:38:03.334 ERROR: graphics->Restore error = 2 File(.\src\Common\XDraw.cpp) Line(1016) Function(enum XG::XDrawErrorCode __thiscall XG::XDrawScreen::RestoreGraphicState(void))
(0000004772,0000004620) 2012/12/12 09:38:03.334 ERROR: graphics->Restore error = 2 File(.\src\Common\XDraw.cpp) Line(1016) Function(enum XG::XDrawErrorCode __thiscall XG::XDrawScreen::RestoreGraphicState(void))
(0000004772,0000004620) 2012/12/12 09:38:03.334 ERROR: graphics->Restore error = 2 File(.\src\Common\XDraw.cpp) Line(1016) Function(enum XG::XDrawErrorCode __thiscall XG::XDrawScreen::RestoreGraphicState(void))
(0000004772,0000004620) 2012/12/12 09:38:03.334 ERROR: graphics->Restore error = 2 File(.\src\Common\XDraw.cpp) Line(1016) Function(enum XG::XDrawErrorCode __thiscall XG::XDrawScreen::RestoreGraphicState(void))
(0000004772,0000004620) 2012/12/12 09:38:03.334 ERROR: graphics->Restore error = 2 File(.\src\Common\XDraw.cpp) Line(1016) Function(enum XG::XDrawErrorCode __thiscall XG::XDrawScreen::RestoreGraphicState(void))
(0000004772,0000004620) 2012/12/12 09:38:03.334 ERROR: graphics->Restore error = 2 File(.\src\Common\XDraw.cpp) Line(1016) Function(enum XG::XDrawErrorCode __thiscall XG::XDrawScreen::RestoreGraphicState(void))
(0000004772,0000004620) 2012/12/12 09:38:03.334 ERROR: graphics->Restore error = 2 File(.\src\Common\XDraw.cpp) Line(1016) Function(enum XG::XDrawErrorCode __thiscall XG::XDrawScreen::RestoreGraphicState(void))
(0000004772,0000004620) 2012/12/12 09:38:03.335 ERROR: graphics->Restore error = 2 File(.\src\Common\XDraw.cpp) Line(1016) Function(enum XG::XDrawErrorCode __thiscall XG::XDrawScreen::RestoreGraphicState(void))
(0000004772,0000004620) 2012/12/12 09:38:03.335 ERROR: graphics->Restore error = 2 File(.\src\Common\XDraw.cpp) Line(1016) Function(enum XG::XDrawErrorCode __thiscall XG::XDrawScreen::RestoreGraphicState(void))
(0000004772,0000004620) 2012/12/12 09:38:03.335 ERROR: graphics->Restore error = 2 File(.\src\Common\XDraw.cpp) Line(1016) Function(enum XG::XDrawErrorCode __thiscall XG::XDrawScreen::RestoreGraphicState(void))
(0000004772,0000004620) 2012/12/12 09:38:03.335 ERROR: graphics->Restore error = 2 File(.\src\Common\XDraw.cpp) Line(1016) Function(enum XG::XDrawErrorCode __thiscall XG::XDrawScreen::RestoreGraphicState(void))
(0000004772,0000004620) 2012/12/12 09:38:03.335 ERROR: graphics->Restore error = 2 File(.\src\Common\XDraw.cpp) Line(1016) Function(enum XG::XDrawErrorCode __thiscall XG::XDrawScreen::RestoreGraphicState(void))