Quark 8 crashes at launch

I am unable to launch Quark 8.5.1 and have received the following crash report.  See below.  Does anyone know what can be done?  Thank you for your assistance.

 Using dbghelp.dll version 4.0.5.0

QuarkXPress.exe caused an  Files\Quark\QuarkXPress 8\;C:\Program Files\Quark\QuarkXPress 8\XTensions;C:\Program Files\Quark\QuarkXPress 8\Symbols\dll;C:\Program Files\Quark\QuarkXPress 8\Symbols\exe;C:\Program Files\Quark\QuarkXPress 8\Symbols\qrc;C:\Program Files\Quark\QuarkXPress 8\Symbols\xnt;symsrv*symsrv.dll*c:\cache*http://msdl.microsoft.com/download/symbols; in module
kernel32.dll
at 001B:7C812FD3<SymGetSymFromAddr failed with 487>

EAX=0012DEA0  EBX=E0434F4D  ECX=00000000  EDX=00000028  ESI=0012DF2C
EDI=001C3130  EBP=0012DEF0  ESP=0012DE9C  EIP=7C812FD3  FLG=00200202
CS=001B   DS=0023  SS=0023  ES=0023   FS=003B  GS=0000

(01) 001B:000000007C812FD3 (0xFFFFFFFFE0434F4D 0x0000000000000001 0x0000000000000001 0x000000000012DF28) C:\WINDOWS\system32\kernel32.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(02) 001B:0000000079EFCAC4 (0x0000000028091A58 0x0000000000000001 0x0000000000000000 0xFFFFFFFFF68A09A5) C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(03) 001B:0000000079EFF9C2 (0x000000000012E13C 0x0000000079E72279 0x000000000012E130 0x0000000079E88E15) C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(04) 001B:0000000079E71B4C (0x000000000012E130 0x0000000079E88E15 0x000000000012E1B0 0x0000000000000000) C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(05) 001B:0000000079E72279 (0x000000000FFE1490 0x000000000012E1B0 0x0000000000000000 0x0000000000000000) C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()Invalid STACKFRAME64 (StackWalk failed with 487).

Operating System: Microsoft Windows XP Professional version Service Pack 3 (Build 2600)
Hardware information:
 Number of Processors: 2
 Processor Type: Pentium II Model 23 Stepping 10
 Keyboard Layout: U (K)
 User Language: English (US)
 System Language: English (US)
 Regional Settings: Country: United States Language: English
Current User: lnapoliello
Current Machine: BBB-MB
Approximately 48 percent of memory is in use.
There are 2085780 total Kbytes of physical memory.
There are 1071244 free  Kbytes of physical memory.
There are 4024272 total Kbytes of paging file.
There are 3068472 free  Kbytes of paging file.
There are  1fff80 total Kbytes of virtual memory.
There are  1218a4 free  Kbytes of virtual memory.

QuarkXPress version: 8510000
FileVersion: 8.5.1.0r
Build Number: 9299
Language: US English
XTensions loaded:
        (Setup OK, 900)    XPress Preferences.prf              unknown
        (Setup OK, 900)    XPress Preferences.prf              unknown
        (Setup OK, 900)    XPress Preferences.prf              unknown
        (Setup OK, 900)    XPress Preferences.prf              unknown
        (Setup OK, 900)    XPress Preferences.prf              unknown
        (Setup OK, 900)    XPress Preferences.prf              unknown
        (Setup OK, 900)    XPress Preferences.prf              unknown
Required(Setup OK, 200)    Quark CMS                           8.5.1.0 Release (8)
Required(Setup OK, 200)    Cool Blends                         8.5.0.0 Release (8)
Required(Setup OK, 100)    EPS Filter                          8.5.0.0 Release (8)
Required(Setup OK, 200)    Flattening                          8.5.0.0 Release (8)
Required(Setup OK, 200)    GIF Filter                          8.5.0.0 Release (8)
Required(Setup OK, 200)    HTML Export                         8.5.0.0 Release (8)
Required(Setup OK, 200)    Hyperlinks                          8.5.0.0 Release (8)
Required(Setup OK, 200)    Job Jacket                          8.5.1.0 Release (8)
Required(Setup OK, 200)    JPEG Filter                         8.5.0.0 Release (8)
Required(Setup OK, 200)    Layers                              8.5.0.0 Release (8)
Required(Setup OK, 200)    Placeholders                        8.5.0.0 Release (8)
Required(Setup OK, 200)    SpellChecker                        8.5.1.0 Release (8)
Required(Setup OK, 200)    Table                               8.5.0.0 Release (8)
Required(Setup OK, 200)    Web tools                           8.5.0.0 Release (8)
Required(Setup OK, 200)    XTextFilter                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Auto Update                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Composition Zone                    8.5.1.0 Release (8)
Enabled (Setup OK, 200)    CompressedImage Import              8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Custom Bleeds                       8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Dejavu                              8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Design Grid                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Hyphenation Dieckmann               8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Drop Shadow                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    EAText                              8.5.0.0 Release (8)
Enabled (Setup OK, 200)    EditOriginal                        8.5.0.0 Release (8)
Enabled (Setup OK, 200)    ErrorReporting                      8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Full Resolution Preview             8.5.0.0 Release (8)
Enabled (Setup OK, 200)    GlyphPalette                        8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Guide Manager Pro                   8.5.0.0 Release (8)
Enabled (Setup OK, 200)    HTML Text Import                    8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Hyph_CNS_1                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Hyph_CNS_2                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Hyph_CNS_3                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Ichitaro Import                     8.5.0.0 Release (8)
Enabled (Setup OK, 200)    ImageMap                            8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Index                               8.5.0.0 Release (8)
Enabled (Setup OK, 200)    InteractiveDesigner                 8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Item FindChange                     8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Item Styles                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Jabberwocky                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Kern-Track Editor                   8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Mojigumi                            8.5.1.0 Release (8)
Enabled (Setup OK, 200)    OPI                                 8.5.0.0 Release (8)
Enabled (Setup OK, 200)    PDF Filter                          8.5.1.0 Release (8)
Enabled (Setup OK, 200)    PNG Filter                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    PSD Filter                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    RTF Filter                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Scale                               8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Scissors                            8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Shape of Things                     8.5.0.0 Release (8)
Enabled (Setup OK, 200)    SpecialLineBreak                    8.5.1.0 Release (8)
Enabled (Setup OK, 200)    Super Step and Repeat               8.5.0.0 Release (8)
Enabled (Setup OK, 200)    SWF Filter                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    SWF Toolkit                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Table Import                        8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Type Tricks                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Vista                               8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Welcome Screen                      8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Word 6-2000 Filter                  8.5.0.0 Release (8)
Enabled (Setup OK, 200)    WordPerfect Filter                  8.5.0.0 Release (8)
Enabled (Setup OK, 200)    XML Import                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    XPress Tags Filter                  8.5.0.0 Release (8)
Enabled (Setup OK, 200)    XSLT Export                         8.5.0.0 Release (8)

Open Documents:

User Supplied Info:

ErrorReporting Version 7.0
Origin: QuarkXPress.exe
********************************************************************************
Monday, July 29, 2013 17:16:33 PM

Using dbghelp.dll version 4.0.5.0

QuarkXPress.exe caused an  Files\Quark\QuarkXPress 8\;C:\Program Files\Quark\QuarkXPress 8\XTensions;C:\Program Files\Quark\QuarkXPress 8\Symbols\dll;C:\Program Files\Quark\QuarkXPress 8\Symbols\exe;C:\Program Files\Quark\QuarkXPress 8\Symbols\qrc;C:\Program Files\Quark\QuarkXPress 8\Symbols\xnt;symsrv*symsrv.dll*c:\cache*http://msdl.microsoft.com/download/symbols; in module
kernel32.dll
at 001B:7C812FD3<SymGetSymFromAddr failed with 487>

EAX=0012DEA0  EBX=E0434F4D  ECX=00000000  EDX=00000028  ESI=0012DF2C
EDI=001C3130  EBP=0012DEF0  ESP=0012DE9C  EIP=7C812FD3  FLG=00200202
CS=001B   DS=0023  SS=0023  ES=0023   FS=003B  GS=0000

(01) 001B:000000007C812FD3 (0xFFFFFFFFE0434F4D 0x0000000000000001 0x0000000000000001 0x000000000012DF28) C:\WINDOWS\system32\kernel32.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(02) 001B:0000000079EFCAC4 (0x0000000028091A58 0x0000000000000001 0x0000000000000000 0x000000000902FAC1) C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(03) 001B:0000000079EFF9C2 (0x000000000012E13C 0x0000000079E72279 0x000000000012E130 0x0000000079E88E15) C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(04) 001B:0000000079E71B4C (0x000000000012E130 0x0000000079E88E15 0x000000000012E1B0 0x0000000000000000) C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
(05) 001B:0000000079E72279 (0x000000000FFE1490 0x000000000012E1B0 0x0000000000000000 0x0000000000000000) C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()Invalid STACKFRAME64 (StackWalk failed with 487).

Operating System: Microsoft Windows XP Professional version Service Pack 3 (Build 2600)
Hardware information:
 Number of Processors: 2
 Processor Type: Pentium II Model 23 Stepping 10
 Keyboard Layout: U (K)
 User Language: English (US)
 System Language: English (US)
 Regional Settings: Country: United States Language: English
Current User: lnapoliello
Current Machine: BBB-MB
Approximately 49 percent of memory is in use.
There are 2085780 total Kbytes of physical memory.
There are 1056876 free  Kbytes of physical memory.
There are 4024272 total Kbytes of paging file.
There are 3113268 free  Kbytes of paging file.
There are  1fff80 total Kbytes of virtual memory.
There are  1218e4 free  Kbytes of virtual memory.

QuarkXPress version: 8510000
FileVersion: 8.5.1.0r
Build Number: 9299
Language: US English
XTensions loaded:
        (Setup OK, 900)    XPress Preferences.prf              unknown
        (Setup OK, 900)    XPress Preferences.prf              unknown
        (Setup OK, 900)    XPress Preferences.prf              unknown
        (Setup OK, 900)    XPress Preferences.prf              unknown
        (Setup OK, 900)    XPress Preferences.prf              unknown
        (Setup OK, 900)    XPress Preferences.prf              unknown
        (Setup OK, 900)    XPress Preferences.prf              unknown
Required(Setup OK, 200)    Quark CMS                           8.5.1.0 Release (8)
Required(Setup OK, 200)    Cool Blends                         8.5.0.0 Release (8)
Required(Setup OK, 100)    EPS Filter                          8.5.0.0 Release (8)
Required(Setup OK, 200)    Flattening                          8.5.0.0 Release (8)
Required(Setup OK, 200)    GIF Filter                          8.5.0.0 Release (8)
Required(Setup OK, 200)    HTML Export                         8.5.0.0 Release (8)
Required(Setup OK, 200)    Hyperlinks                          8.5.0.0 Release (8)
Required(Setup OK, 200)    Job Jacket                          8.5.1.0 Release (8)
Required(Setup OK, 200)    JPEG Filter                         8.5.0.0 Release (8)
Required(Setup OK, 200)    Layers                              8.5.0.0 Release (8)
Required(Setup OK, 200)    Placeholders                        8.5.0.0 Release (8)
Required(Setup OK, 200)    SpellChecker                        8.5.1.0 Release (8)
Required(Setup OK, 200)    Table                               8.5.0.0 Release (8)
Required(Setup OK, 200)    Web tools                           8.5.0.0 Release (8)
Required(Setup OK, 200)    XTextFilter                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Auto Update                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Composition Zone                    8.5.1.0 Release (8)
Enabled (Setup OK, 200)    CompressedImage Import              8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Custom Bleeds                       8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Dejavu                              8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Design Grid                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Hyphenation Dieckmann               8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Drop Shadow                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    EAText                              8.5.0.0 Release (8)
Enabled (Setup OK, 200)    EditOriginal                        8.5.0.0 Release (8)
Enabled (Setup OK, 200)    ErrorReporting                      8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Full Resolution Preview             8.5.0.0 Release (8)
Enabled (Setup OK, 200)    GlyphPalette                        8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Guide Manager Pro                   8.5.0.0 Release (8)
Enabled (Setup OK, 200)    HTML Text Import                    8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Hyph_CNS_1                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Hyph_CNS_2                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Hyph_CNS_3                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Ichitaro Import                     8.5.0.0 Release (8)
Enabled (Setup OK, 200)    ImageMap                            8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Index                               8.5.0.0 Release (8)
Enabled (Setup OK, 200)    InteractiveDesigner                 8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Item FindChange                     8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Item Styles                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Jabberwocky                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Kern-Track Editor                   8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Mojigumi                            8.5.1.0 Release (8)
Enabled (Setup OK, 200)    OPI                                 8.5.0.0 Release (8)
Enabled (Setup OK, 200)    PDF Filter                          8.5.1.0 Release (8)
Enabled (Setup OK, 200)    PNG Filter                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    PSD Filter                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    RTF Filter                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Scale                               8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Scissors                            8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Shape of Things                     8.5.0.0 Release (8)
Enabled (Setup OK, 200)    SpecialLineBreak                    8.5.1.0 Release (8)
Enabled (Setup OK, 200)    Super Step and Repeat               8.5.0.0 Release (8)
Enabled (Setup OK, 200)    SWF Filter                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    SWF Toolkit                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Table Import                        8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Type Tricks                         8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Vista                               8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Welcome Screen                      8.5.0.0 Release (8)
Enabled (Setup OK, 200)    Word 6-2000 Filter                  8.5.0.0 Release (8)
Enabled (Setup OK, 200)    WordPerfect Filter                  8.5.0.0 Release (8)
Enabled (Setup OK, 200)    XML Import                          8.5.0.0 Release (8)
Enabled (Setup OK, 200)    XPress Tags Filter                  8.5.0.0 Release (8)
Enabled (Setup OK, 200)    XSLT Export                         8.5.0.0 Release (8)

Open Documents:

ErrorReporting Version 7.0
Origin: QuarkXPress.exe