Updating from QuarkXPress 9.3.1 to 9.3.1.1 on MacOS 10.6.8. Installation nearly completes and then dialog box shows the following message: "The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." Before following the obvious path - calling Quark - I thought I'd see if anyone has any tips. Here's what I've already tried: 1 - Re-download installer files just to be sure there was no corruption 2 - Restart computer 3 - Copied installer files to desktop before install 4 - Created a preferences folder within the QuarkXPress Application folder Any thoughts? UPDATE: Also tried creating a new user and installing there to see if there is some problem with the account rather than the installer. This tactic didn't work either.

Having been rather out of circulation for a while, I'm now preparing to reorganise myself and get back into action. This will include upgrading to Quark 9 - which I want to install on a 'new' machine under Mountain Lion.

I'm sure I should know this - I thought I'd read some answers here before but now can't find them...

I understand that it's ok to leave an earlier version running concurrently, to deal with legacy projects and the like; but this will have to stay on an older Mac due to spec requirements and OS (which I want to leave as is to run older software). Last time I upgraded - to v6 (which still does much of what of need, it's hardware that's failing me mostly!) - I think I did it directly onto a new machine. My very original licence was for v3) but had to call support to get it, or the new serial number, recognised when registering (or activating, I forget which).

I don't know whether I should hook up the old machine in Target mode, so that the new Mac can see the old app, or just install v9 and take it from there.

Will I have to get involved in deactivating machines?
I can see that keeping the old version going on old machines may be an issue when you end up with, effectively, more than two machines potentially running Quark (of varying vintage) at the same time on the same licence - although I don't recall this being a problem last time.
I can't afford to have the old version unavailable until I'm sure that the new one is working for me, I've got the hang of it, and have Xtensions and scripts working – and that I can deal with masses of legacy and archived files.

Does anyone have any thoughts or advice on this, please?

Paragraphs have a first-line indent set for .25 inches. While all paragraphs behave correctly (that is, indent/tab where set/instructed), when invisibles are revealed the tab character (right arrow) appears in the wrong place. For example, it will show up at the start of the last line of the paragraph, or even in the middle of a line in the middle of a paragraph--both places where no tab has been inserted. An indented paragraph with only one line will not reveal any tab character.

I have not been able to remove the rogue character; when revealing/setting tabs (command-T on Mac) I see only the one set .25-inch tab marker on the ruler.

What's causing this anomaly? Or is this now how it works and I didn't notice until now? Using v8.5.1.

Thanks, Karen

I'm running QuarkXPress 9.5.0.1 on Lion 10.7.5, on a Mac Mini with 2.7 GHz Intel Core i7. We edit articles in MS Word for Mac 2011, then mark them up with styles and import to Quark, at which point the Word styles are overwritten with Quark styles with our specifications. Our main text style is Minion Pro, 13.125 leading, 10.5 pt, -1 tracking.

Since upgrading, I've been observing bizarre behavior of paragraph marks. Some, but not all, are invisible even when I show formatting. See image 1, where, as you can see, there is one paragraph mark at the end of the first text paragraph, but no others, although the text is clearly behaving as though there are paragraph marks:

http://dl.dropbox.com/u/22969281/Image1.png

The "blank" lines (where there would ordinarily be a paragraph mark visible between a text paragraph and an extract (in this case of poetry) are very hard to select, but when you do manage to click on one, there is a tiny blinking dot/cursor, and you can see that the font is set to 0 pt. See image 2 (tiny dot at left arrow; note 0 pt. at right arrow):

http://dl.dropbox.com/u/22969281/Image2.png

If you select that line and set it, as it should be, to 10.5 pt., the text below it "disappears" (wha!?!), through the next linked text box (on the next page). It is still there and can be restored Command-Z. See image 3:

http://dl.dropbox.com/u/22969281/Image3.png

If you highlight the place where the text was from bottom to top, it mysteriously reappears, but only while you have the mouse button pressed down (Huh wha!!?!). See image 4:

http://dl.dropbox.com/u/22969281/Image4.png

I can "restore" paragraph marks by clicking at the end of the text paragraph, hitting return, then navigating to the beginning of the next text line and deleting back. Then everything behaves as it ought to in those paragraphs. See images 5 & 6.

http://dl.dropbox.com/u/22969281/Image5.png

http://dl.dropbox.com/u/22969281/Image6.png

I have tried selecting a chunk of text and turning it to 10.5 pt. (text from paragraph mark following beginning of selection to the next text box "disappears," as when selecting just the 0 pt line). I have selected all the text in the document and set to 10.5 (apparently random chunks of text "disappear," sometimes flickering in and out of existence as you scroll past), see image 7.

http://dl.dropbox.com/u/22969281/Image7.png

Doing a find and replace on paragraph marks without changing the point size does nothing, replacing with 10.5 pt. paragraph marks produces the same "disappearing text" phenomenon. I have downgraded to Quark 9.3 and created new files, but the same behavior recurs (maybe I needed to wipe out some other files hidden in odd places as well?). This happens in multiple different files, and I have shut down and restarted multiple times without effect. Other people who open these same files on slightly different systems (with Snow Leopard, different chips, Quark 9.2 and 9.3, experience the same thing).

Thanks for your thoughts,

 Sara

 

Hi, I'm migrating to a new iMac and updating all my software as I go. Started with Quark, but even though I have a validation code (which is just about memorized now that I have typed it in about 30 times) and it says "Successful" , but when Quark re-launches it goes back into Set-up Assistant, repeatedly. I've call support 3 times now, but all they do is give me a link and say that it will now work. All the link does is take me to a page to reset my password. No help there. I've trashed the prefs file twice, and actually deleted the installation and re-installed. Of my 2 permitted activations, I have only my old computer active. I'm moving from Quark 8.5 to Quark 9.5. Since I'm upgrading from 8 to 9, I selected the upgrade option, but I have also tried the full install option, but both fail in the same way. Anyone have any thoughts? suggestions? System configuration: 2012 iMac, i7, Nvidia GTX 680MX, OS 10.8.2, 8GB ram Many, thanks.

Hallo, entschuldigt, dass ich in Deutsch schreibe, aber solche Fachfragen kann ich leider nicht in Englisch bewältigen ;-) Ich nutze Quarkxpress 7 und IMac Lion 10 Nun kann ich das Programm nicht mehr öffnen- es stürzt ab und fragt immer nach fehlenden Profilen. Was kann ich tun, benötige ich eine neue Version? Vielen Dank. idaks Process: QuarkXPress [3864] Path: /Applications/QuarkXPress 7.2/QuarkXPress Passport.app/Contents/MacOS/QuarkXPress Identifier: com.quark.QuarkXPress Version: 7.2.0 (7.2.0) Code Type: X86 (Native) Parent Process: launchd [290] User ID: 501 Date/Time: 2013-03-08 11:41:26.753 +0100 OS Version: Mac OS X 10.8.2 (12C60) Report Version: 10 Interval Since Last Report: 535038 sec Crashes Since Last Report: 2 Per-App Interval Since Last Report: 28 sec Per-App Crashes Since Last Report: 2 Anonymous UUID: 76356906-0104-3873-47E7-196A65FAFE0B Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000 VM Regions Near 0: --> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/QuarkXPress 7.2/QuarkXPress Passport.app/Contents/MacOS/QuarkXPress __TEXT 0000000000001000-00000000014c8000 [ 20.8M] r-x/rwx SM=COW /Applications/QuarkXPress 7.2/QuarkXPress Passport.app/Contents/MacOS/QuarkXPress Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 com.quark.QuarkXPress 0x000979e4 Opie_MakeKey(long, long*) + 42 1 com.quark.QuarkXPress 0x00097aa9 Opie_Init(OPIE_CTX*, unsigned char*, int, long*) + 81 2 com.quark.QuarkXPress 0x00097a4f Opie_MakeKey(long, long*) + 149 3 com.quark.QuarkXPress 0x00102b27 Project::CreateOpieKey() + 45 4 com.quark.QuarkXPress 0x00b31c8b Project::GetOpieKey() + 27 5 com.quark.QuarkXPress 0x0018795a FormatIO::Read(Project**, docrecord**) + 240 6 com.quark.QuarkXPress 0x005cc731 ReadDocSpecification(XFileInfoRef__*, short, signed char, unsigned long, long*, DocRef__**, unsigned long) + 1523 7 com.quark.QuarkXPress 0x0059177e OpenDoc(XFileInfoRef__ const*, short, long*, DocRef__**) + 1432 8 com.quark.QuarkXPress 0x0065e273 openthis(FSSpec&, long, short, long*) + 375 9 com.quark.QuarkXPress 0x0065ef72 openprintevent(AEDesc const*, AEDesc*, long) + 1652 10 com.apple.AE 0x93464535 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331 11 com.apple.AE 0x9343a9de dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44 12 com.apple.AE 0x9343a89d aeProcessAppleEvent + 318 13 com.apple.HIToolbox 0x97bd4e48 AEProcessAppleEvent + 100 14 com.apple.HIToolbox 0x97d2e5dd AEProcessEvent + 172 15 com.apple.HIToolbox 0x97c2f2c8 HIStdAppHandler::HandleEvent(OpaqueEventHandlerCallRef*, TCarbonEvent&) + 198 16 com.apple.HIToolbox 0x97c302ba TEventHandler::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 60 17 com.apple.HIToolbox 0x97d1db6b _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36 18 com.apple.HIToolbox 0x97ba5594 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343 19 com.apple.HIToolbox 0x97ba4980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430 20 com.apple.HIToolbox 0x97ba47ca SendEventToEventTargetWithOptions + 94 21 com.apple.HIToolbox 0x97bd8b7e ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3108 22 com.apple.HIToolbox 0x97ba5a3f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2538 23 com.apple.HIToolbox 0x97ba4980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430 24 com.apple.HIToolbox 0x97bb8855 SendEventToEventTarget + 88 25 com.apple.HIToolbox 0x97d1d267 ToolboxEventDispatcher + 82 26 com.apple.HIToolbox 0x97d2e0ed GetOrPeekEvent + 507 27 com.apple.HIToolbox 0x97d2d80c GetNextEventMatchingMask + 152 28 com.apple.HIToolbox 0x97d2d57c WNEInternal + 253 29 com.apple.HIToolbox 0x97d2d477 WaitNextEvent + 49 30 com.apple.HIToolbox 0x97d0f0b9 ModalDialog + 1036 31 com.apple.HIToolbox 0x97d11966 AlertCommon(short, unsigned char (*)(OpaqueDialogPtr*, EventRecord*, short*), short, short*) + 781 32 com.apple.HIToolbox 0x97d11a42 CautionAlert + 32 33 com.quark.QuarkXPress 0x005ad1db myalert(short, short, unsigned char (*)(OpaqueDialogPtr*, EventRecord*, short*)) + 387 34 com.quark.QuarkXPress.Required Components.CMS.Bundle 0x146c89ae MissingProfileWap::ShowMissingProfilesWap(long const&, DocRef__* const&) + 448 35 com.quark.QuarkXPress.Required Components.CMS.Bundle 0x146c8adb MissingProfileWap::ShowMissingProfiles(long const&) + 31 36 com.quark.QuarkXPress.Required Components.CMS.Bundle 0x146aff2e ProjectCB::ProjectCB() + 552 37 com.quark.QuarkXPress.Required Components.CMS.Bundle 0x1479b599 XTInsulator::XTInsulator() + 101 38 com.quark.QuarkXPress.Required Components.CMS.Bundle 0x146d0126 MainXT::ISetupCB(xtsetuprec*) + 1514 39 com.quark.QuarkXPress.Required Components.CMS.Bundle 0x146d0226 MainXT::SetupCB(xtsetuprec*) + 26 40 com.quark.QuarkXPress 0x00881d9c xtdocallback + 454 41 com.quark.QuarkXPress 0x008824fb xtcallback + 597 42 com.quark.QuarkXPress 0x00900d83 XTEng::XTCallback::SendCallback(XTEng::XTension*, XTEng::XTEngine*) + 97 43 com.quark.QuarkXPress 0x008ff784 XTEng::XTension::Setup(XTEng::XTCallback*) + 58 44 com.quark.QuarkXPress 0x009038c2 XTEng::DiskXTMan::SetupXTs(XTEng::XTCallback*) + 86 45 com.quark.QuarkXPress 0x000685f7 XPressRCMan::SetupXTs(XTEng::XTCallback*) + 25 46 com.quark.QuarkXPress 0x00902a93 XTEng::XTManHandler::SetupXTs(XTEng::XTCallback*) + 115 47 com.quark.QuarkXPress 0x00901d50 XTEng::XTEngine::SendSetup() + 176 48 com.quark.QuarkXPress 0x009021ef XTEng::XTEngineBridge::InitXTs() + 103 49 com.quark.QuarkXPress 0x00080cad InitXTensions() + 39 50 com.quark.QuarkXPress 0x0049899a initialize() + 16166 51 com.quark.QuarkXPress 0x00189d64 main + 144 52 com.quark.QuarkXPress 0x00002e7a _start + 216 53 com.quark.QuarkXPress 0x00002da1 start + 41 Thread 1: 0 libsystem_kernel.dylib 0x914620ee __workq_kernreturn + 10 1 libsystem_c.dylib 0x952b504c _pthread_workq_return + 45 2 libsystem_c.dylib 0x952b4e19 _pthread_wqthread + 448 3 libsystem_c.dylib 0x9529ccca start_wqthread + 30 Thread 2:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x914629ae kevent + 10 1 libdispatch.dylib 0x90d2cc71 _dispatch_mgr_invoke + 993 2 libdispatch.dylib 0x90d2c7a9 _dispatch_mgr_thread + 53 Thread 3: 0 libsystem_kernel.dylib 0x914620ee __workq_kernreturn + 10 1 libsystem_c.dylib 0x952b504c _pthread_workq_return + 45 2 libsystem_c.dylib 0x952b4e19 _pthread_wqthread + 448 3 libsystem_c.dylib 0x9529ccca start_wqthread + 30 Thread 4: 0 libsystem_kernel.dylib 0x914620ee __workq_kernreturn + 10 1 libsystem_c.dylib 0x952b504c _pthread_workq_return + 45 2 libsystem_c.dylib 0x952b4e19 _pthread_wqthread + 448 3 libsystem_c.dylib 0x9529ccca start_wqthread + 30 Thread 5: 0 libsystem_kernel.dylib 0x914620ee __workq_kernreturn + 10 1 libsystem_c.dylib 0x952b504c _pthread_workq_return + 45 2 libsystem_c.dylib 0x952b4e19 _pthread_wqthread + 448 3 libsystem_c.dylib 0x9529ccca start_wqthread + 30 Thread 6: 0 libsystem_kernel.dylib 0x914620ee __workq_kernreturn + 10 1 libsystem_c.dylib 0x952b504c _pthread_workq_return + 45 2 libsystem_c.dylib 0x952b4e19 _pthread_wqthread + 448 3 libsystem_c.dylib 0x9529ccca start_wqthread + 30 Thread 7: 0 libsystem_kernel.dylib 0x914618e2 __psynch_cvwait + 10 1 libsystem_c.dylib 0x952b7289 _pthread_cond_wait + 938 2 libsystem_c.dylib 0x952b7512 pthread_cond_timedwait_relative_np + 47 3 com.apple.CoreServices.CarbonCore 0x9153a6ad TSWaitOnConditionTimedRelative + 177 4 com.apple.CoreServices.CarbonCore 0x9153a184 TSWaitOnSemaphoreCommon + 272 5 com.apple.CoreServices.CarbonCore 0x9153a40d TSWaitOnSemaphoreRelative + 24 6 com.apple.CoreServices.CarbonCore 0x915201a3 TimerThread + 324 7 libsystem_c.dylib 0x952b2557 _pthread_start + 344 8 libsystem_c.dylib 0x9529ccee thread_start + 34 Thread 0 crashed with X86 Thread State (32-bit): eax: 0x00000000 ebx: 0x000979c8 ecx: 0x00000000 edx: 0x00000000 edi: 0x05a14014 esi: 0x0006f756 ebp: 0xbfffd9b8 esp: 0xbfffd980 ss: 0x00000023 efl: 0x00010246 eip: 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/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib 0x97b66000 - 0x97b70ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement 0x97b71000 - 0x97f54ff3 com.apple.HIToolbox (2.0 - 625) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x98273000 - 0x982b5ffb com.apple.RemoteViewServices (2.0 - 80.5) /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices 0x982b6000 - 0x982b6fff com.apple.Accelerate (1.8 - Accelerate 1.8) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate 0x982b7000 - 0x98326ffb com.apple.Heimdal (3.0 - 2.0) /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal 0x98327000 - 0x9838bff3 libstdc++.6.dylib (56) /usr/lib/libstdc++.6.dylib 0x9838c000 - 0x98392fff libGFXShared.dylib (8.6.1) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib 0x98393000 - 0x983d2ff7 com.apple.bom (12.0 - 192) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom 0x983d3000 - 0x98458ff7 com.apple.SearchKit (1.4.0 - 1.4.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit 0x98459000 - 0x98459fff com.apple.Carbon (154 - 155) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon 0x9845a000 - 0x984b5ff7 com.apple.AppleVAFramework (5.0.18 - 5.0.18) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA 0x984b6000 - 0x984b9fff com.apple.help (1.3.2 - 42) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help 0x984ba000 - 0x984c1ffb libunwind.dylib (35.1) /usr/lib/system/libunwind.dylib 0x984c2000 - 0x984c4ffb libRadiance.dylib (845) /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib 0x984c5000 - 0x985d5ff3 com.apple.QuickTimeImporters.component (7.7.1 - 2599.13) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTimeImporters 0x985d6000 - 0x985e0fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition 0x985e1000 - 0x986d2ffc libiconv.2.dylib (34) /usr/lib/libiconv.2.dylib 0x986d3000 - 0x986dfffe libkxld.dylib (2050.18.24) /usr/lib/system/libkxld.dylib 0x986e0000 - 0x986f9fff com.apple.Kerberos (2.0 - 1) /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos 0x98732000 - 0x98748fff com.apple.CFOpenDirectory (10.8 - 151.10) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory 0x98749000 - 0x98776ffb com.apple.CoreServicesInternal (154.2 - 154.2) /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal 0x98777000 - 0x98777fff com.apple.ApplicationServices (45 - 45) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices 0x98779000 - 0x9877afff libsystem_sandbox.dylib (220) /usr/lib/system/libsystem_sandbox.dylib 0x987be000 - 0x987c2ff7 libmacho.dylib (829) /usr/lib/system/libmacho.dylib 0x987c3000 - 0x987f0ffe libsystem_m.dylib (3022.6) /usr/lib/system/libsystem_m.dylib 0x98891000 - 0x98894ff7 com.apple.TCC (1.0 - 1) /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC 0x988d2000 - 0x98920ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration 0x989b9000 - 0x989faff7 libcups.2.dylib (327) /usr/lib/libcups.2.dylib 0x989fb000 - 0x989fdfff libdyld.dylib (210.2.3) /usr/lib/system/libdyld.dylib 0x98a02000 - 0x98a02fff libkeymgr.dylib (25) /usr/lib/system/libkeymgr.dylib 0x98a03000 - 0x98a03fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib 0x98a04000 - 0x98a04fff libsystem_blocks.dylib (59) /usr/lib/system/libsystem_blocks.dylib 0x98a05000 - 0x98aaffff com.apple.LaunchServices (539.7 - 539.7) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices 0x98ab0000 - 0x98b4afff com.apple.CoreSymbolication (3.0 - 87) /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication 0x98ec4000 - 0x98ed9fff com.apple.ImageCapture (8.0 - 8.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture 0x98eda000 - 0x98f71ff7 com.apple.ink.framework (10.8.2 - 150) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink 0x98f7e000 - 0x990f6ff5 com.apple.QuartzCore (1.8 - 304.0) /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore 0x990f7000 - 0x9930efff com.apple.CoreData (106.1 - 407.7) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData 0x9930f000 - 0x99317fff com.apple.DiskArbitration (2.5.1 - 2.5.1) /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration 0x99318000 - 0x995bbffb com.apple.CoreImage (8.2.2 - 1.0.1) /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage 0x995bc000 - 0x995c3fff liblaunch.dylib (442.26.2) /usr/lib/system/liblaunch.dylib 0x995c4000 - 0x996ffff7 libBLAS.dylib (1073.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib 0x9999a000 - 0x999a7fff libGL.dylib (8.6.1) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib 0x999a8000 - 0x999dbff3 com.apple.GSS (3.0 - 2.0) /System/Library/Frameworks/GSS.framework/Versions/A/GSS 0x999dc000 - 0x999e3fff libsystem_dnssd.dylib (379.32.1) /usr/lib/system/libsystem_dnssd.dylib 0x999e4000 - 0x99d9cffa libLAPACK.dylib (1073.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib 0x99d9d000 - 0x99e17ff7 com.apple.securityfoundation (6.0 - 55115.4) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation 0x99e72000 - 0x99ee7ff7 com.apple.ApplicationServices.ATS (332 - 341.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS 0x99ee8000 - 0x99f05ff7 libresolv.9.dylib (51) /usr/lib/libresolv.9.dylib 0x99f06000 - 0x99f07fff libDiagnosticMessagesClient.dylib (8) /usr/lib/libDiagnosticMessagesClient.dylib 0x99f08000 - 0x99f16fff libxar.1.dylib (105) /usr/lib/libxar.1.dylib 0x99f17000 - 0x99f1affd libCoreVMClient.dylib (24.4) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib 0x9a174000 - 0x9a198fff libJPEG.dylib (845) /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib 0x9a199000 - 0x9a1bbfff libc++abi.dylib (24.4) /usr/lib/libc++abi.dylib 0x9a1bc000 - 0x9a1c0fff com.apple.OpenDirectory (10.8 - 151.10) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory 0x9a48e000 - 0x9a497ffd com.apple.audio.SoundManager (4.0 - 4.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound 0x9a64c000 - 0x9a653ffe com.apple.agl (3.2.1 - AGL-3.2.1) /System/Library/Frameworks/AGL.framework/Versions/A/AGL 0x9a654000 - 0x9a699ff5 com.apple.opencl (2.1.20 - 2.1.20) /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL 0x9a69a000 - 0x9a69dff7 libcompiler_rt.dylib (30) /usr/lib/system/libcompiler_rt.dylib 0xba300000 - 0xba301fff libCyrillicConverter.dylib (61) /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib 0xba500000 - 0xba501ffd libGreekConverter.dylib (61) /System/Library/CoreServices/Encodings/libGreekConverter.dylib 0xba900000 - 0xba91cffd libJapaneseConverter.dylib (61) /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib 0xbab00000 - 0xbab21ffc libKoreanConverter.dylib (61) /System/Library/CoreServices/Encodings/libKoreanConverter.dylib 0xbb500000 - 0xbb500fff libThaiConverter.dylib (61) /System/Library/CoreServices/Encodings/libThaiConverter.dylib External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 4 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 3637 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=334.8M resident=212.9M(64%) swapped_out_or_unallocated=121.9M(36%) Writable regions: Total=132.8M written=9832K(7%) resident=24.8M(19%) swapped_out=0K(0%) unallocated=108.0M(81%) REGION TYPE VIRTUAL =========== ======= ATS (font support) 32.9M CG backing stores 11.2M CG shared images 1216K CoreServices 2320K MALLOC 48.1M MALLOC guard page 48K Memory tag=240 4K Memory tag=242 12K Memory tag=249 156K Memory tag=35 5752K Stack 67.6M VM_ALLOCATE 16.1M __DATA 29.6M __DATA/__OBJC 204K __IMAGE 528K __IMPORT 768K __LINKEDIT 122.9M __OBJC 1456K __OBJC/__DATA 12K __PAGEZERO 4K __TEXT 212.0M __UNICODE 544K mapped file 185.1M shared memory 1116K =========== ======= TOTAL 739.3M Model: iMac12,1, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f22 Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620 Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620 AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en1 Serial ATA Device: ST3500418AS, 500,11 GB Serial ATA Device: OPTIARC DVD RW AD-5690H, 5,46 GB USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3 USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2 USB Device: Mass Storage, 0x058f (Alcor Micro, Corp.), 0x6387, 0xfa120000 / 6 USB Device: Flash Disk, 0x1024, 0x8012, 0xfa130000 / 5 USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4 USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 8 USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2 USB Device: Intenso Premium Line, 0x1307 (USBest Technology Inc.), 0x0165, 0xfd140000 / 5 USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4 USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

Hi - I've seen someone else has had a similar problem but thought I'd open a new specific thread on an issue I'm having with Quark App Studio and HTML 5 interactivity. I have a slideshow of photos. I have copy in a scroll zone. I want to have a touch button linked to changing the picture in the slideshow. So as you scroll down the copy you press the button and the picture changes. Unfortunately when you put buttons into a scroll zone they do not see the slideshow to link to. I've done this in a previous App I've released using AVE and it worked really well. This new App is in the same series so I'm keen to have the same functionality! Thanks for any ideas. In the meantime I'll keep looking for a work-around. Sludgebridge

Appears its impossible to change the size of a web layout from say 600 pixels to 800 pixels after its initially created (either from new or after duplicating a print layout to a web layout) is this correct? If so, why?

Seems to be related to both FontXplorer Pro and Suitcase 4. Disabling them allows the document to open. Which it seems is still a problem after my earlier post on the subject: http://forums.quark.com/t/31804.aspx

I'm totally new to ebook publishing, but I've already created print books using Quark Xpress. I want to convert a previous print book to an ebook reader format, possibly an ibook or other format. Except for the introduction, title page, and a couple of photographs, it consists of 1500 separate paragraphs. Each paragraph is unique, is all text, and has heavy formatting including subscripts, superscripts, multiple fonts, variable leading, variable justification, variable font size, variable word count, etc. I need to retain all of the formatting. One idea that I had was to make each paragraph a graphic image that would flow in line in an ebook. I suppose that I could scan the book and create 1500 jpegs or PDFs, or some other compatible file format. But is there a way to do this within Quark 9.5? Any other suggestions? Thank you!

I'm totally new to ebook publishing, but I've already created print books using Quark Xpress. I want to convert a previous print book to an ebook reader format, possibly an ibook or other format. Except for the introduction, title page, and a couple of photographs, it consists of 1500 separate paragraphs. Each paragraph is unique, is all text, and has heavy formatting including subscripts, superscripts, multiple fonts, variable leading, variable justification, variable font size, variable word count, etc.I need to retain all of the formatting. One idea that I had was to make each paragraph a graphic image that would flow in line in an ebook.I suppose that I could scan the book and create 1500 jpegs or PDFs, or some other compatible file format.But is there a way to do this within Quark 9.5?Any other suggestions?Thank you!

I've created a flash file for the web, but need to get it to "click thru" I have no clue how to do this, but was sent instructions of how to in FLASH. Can anyone reinterpret these instructions for Quark?




The main tag that we need to track the ads is:

Button Code:

on(release){
getURL(clickTAG,"_blank");
}

AND

Flash

If sending flash creative the following information must be sent:
SWF file or FLA file
Copies of fonts used on FLA file
Click-through URL
An indication that the clickTAG method has been used

Additional notes:
Invisible buttons must be placed on the topmost layer of the file. Buttons placed on layers below the invisible buttons will not respond to mouse interaction.

Click thru with flash

To track when a user clicks within the flash, a clickTAG variable MUST be embedded in the .swf file. Please follow this example and instructions.

Button Code:
on(release){
getURL(clickTAG,"_blank");
}

MovieClip Code:
on(release){
getURL(this._parent.clickTAG,"_blank");
}

This will embed the clickTAG variable in the SWF file. This allows the click-through URL to be modified at anytime during a campaign, as opposed to hard-coding the click command in the .swf file. Target=”_blank” is required in the “Basic Actions” to make sure the click thru opens in a new window.
The implementation is different for each version of flash please following this example and instructions for different versions.


Also reference: http://www.macromedia.com/resources/richmedia/tracking/

Flash MX / Version 6
A clickable flash object such as a button or hit area in the flash movie clip will require some actionscript attached to it.

Associate the on(release) event with that object.

The object will now listen for that particular event. When the event occurs it will trigger actionscript instructions.

Place the 'getURL(clickTAG);' actionscript as the instructions. The flash ad code generated will be programmed to pass in the 'clickTAG' as a parameter to that flash ad upon which clicking on the ad will direct the user to the click through Url value found in the clickTAG.

Make sure to check off the "Expression" checkbox for the URL field that is the variable for the getURL actionscript function.

The problem with the HTML 5 movie function is threefold. For one, the button it creates can't be customized. Secondly, when it opens, it shows that way ugly sound slider (unless you tap on the video.) Thirdly, it automatically closes. I've found a better solution is to create a button (which you can then customize) and then tell it to "open file." Select your movie file and when it opens (full screen by default) there's no ugly sound slider and the user has the option of watching it again.

I am extremely frustrated because I can create some nifty SWF animations with Quark but I cannot under any circumstance import and SWF file (Quark or Adobe) into a picture box on an HTML page made by Quark XPress v8.x or v9.x. The application always freezes and then quits. I am using Quark 8.5.1 on an 2 x 4-core mid 2010 Mac Pro running OS 10.6.8. I do not have this problem with Quark running on a G5 with OS 10.4.11. Does anyone know a workaround? Does anyone know when Quark intends to fix the problem?

 I have trashed and rebuilt prefs and even reinstalled both the OS and the apps to no avail.

Hello all, I'm attempting to create a page that has links to different articles within my issue (using QuarkXpress 9.5). I followed the instructions I've found that say to copy the article ID from the webportal into the "Action -- Go To Page" section of the HTML5 panel, but when I preview it, the links aren't there. Is there something I might be missing? Or should I leave out any part of the article ID when I put it in the ? Thanks! ~Karli~

Hi There,

I am using InDesign CS6 with AppStudio. I am building an app for a client and have several pages that require a carousel of image buttons that will control the states of a hotspot. Is this possible? I have been trying to do this for hours and cannot get it to work. I can make a hotspot control from a button outside of the carousel, but not from inside.

I have looked through these forums and have seen feedback suggesting that the onclick control should be supported from within a carousel or slideshow, but can't seem to get it to work myself. I have followed the hotspot and carousel guides. My carousel works, as do my hotspots, just not together!

Can anyone please let me know how to do this?

Thanks!

Hi I have a number of illustrated books in a series to convert to ebook from original Quark print files. I'm using Quark 9.3. Three questions (the last 2 are just niggles): 1. The images have been supplied at 300dpi (normal practice for printed books). When I bring them into the reflow view they appear smaller than the same pixel size image @72dpi (I did a test with the same image, in photoshop/image size I simply changed the resolution to 72dpi while not selecting 'resample image', so it keeps the same amount of pixels). Fair enough, as they are 300dpi I thought I could enlarge them in the reflow view to the size of the 72dpi equivalents. But when I do this they appear lower resolution even though I am only enlarging them about 200% - I thought they would still be the equivalent of 150dpi - plenty of pixels. The only way round this is to increase the output size for that picture but this results in a far bigger size than necessary especially compared to a 72dpi @100% in reflow view. It's as if once the image is in the reflow view it's not linked to the original file for pixel quantity. I don't have this problem in InDesign creating ebooks, I can simply enlarge a 300dpi hi-res image to the size required, output it 72dpi and it looks fine. I have a feeling the only way round this is to save all the images at 72dpi before I bring them into the reflow view. 2. Talking of images, why is there no option in preferences to choose pixels as the measurement units? I think I can get round this by choosing 'points' but I'm amazed pixels aren't available for digital publishing. 3. I have found that Quark generates a lot of empty span tags - text appears here. I like my html files to be as clean as possible and this bugs me! Has anyone else encountered any of these points? Regards Alan

I am primarily and InDesign user, but my office is Quark. We have the latest version, on MACs and the only thing I can't seem to overcome is the ability to work with illustrator vector arts and paste them straight into the layout. With InDesign you can paste it right in, and the points are all there. You can even make changes to the vector art from the layout. I heard at some point that there is an Xtension for this. Is there? Please?? :-)

Hi, I am new to the forum so may be posting in the wrong apologises if I have. I was wondering if anyone could advise me on a problem I have. 

I have a back up of all quark files some going back 10+ years, even though they are still on the backup the quark logo has gone by the file name and been replaced with a grey box which says exec (in green text). The file extension is Unix Executable file. I am now unable to open this once editable Quark file. Hope someone can help me.

 Thanks Terry

I have recently uploaded an app to the App store. We tested the app on numerous devices and it worked correctly in both IOS5 and 6. It has now up on the App store however, various customers are complaining that certain scrollable sections aren't showing the content, and instead a plain white box. We have asked them to trouble shoot but the problem still occurs. I have contacted apple and they have advised I use Xcode to try and debug the app. I created the app using Quark, and App studio, But the final .ipa file can't be opened in Xcode. (I used application loader to upload to the app store) Is there a way I can test my app to see if it has a bug? Has anyone had a problem with missing scrollable content before?